Privacy Policy – Physical Product Publishing

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the “Site”), operated by Physical Product Publishing, based at 48 Bachelors Walk, Lisburn, County Antrim, Northern Ireland, BT28 1XN.

1. Personal Information We Collect

Device Information:
When you visit the Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and cookies installed on your device. As you browse, we may collect information about the pages or products you view, referring websites or search terms, and how you interact with the Site.

We collect Device Information through technologies including:

Cookies: Data files placed on your device. Learn more at www.allaboutcookies.org.

Log files: Track actions on the Site, collecting data like IP address, browser type, ISP, referring/exit pages, and timestamps.

Web beacons, tags, and pixels: Electronic files to monitor browsing behaviour.

Order Information:
When you make (or attempt to make) a purchase through the Site, we collect:

Name

Billing and shipping address

Payment details (including credit card numbers)

Email address

Phone number

Offline and Marketing Data:
We may also collect data from offline sources or purchased marketing lists.

Together, we refer to this as “Personal Information.”

2. How We Use Your Personal Information

We use Order Information to:

Fulfil orders (processing payments, arranging delivery, providing invoices)

Communicate with you

Screen for potential fraud or risk

Send marketing or product information (in line with your preferences)

We use Device Information to:

Screen for potential fraud (e.g. IP tracking)

Improve our Site and user experience

Analyse customer browsing behaviour

Support marketing and advertising (including retargeting)

3. Sharing Your Personal Information

We may share your Personal Information with third parties to help deliver our services. For example:

Shopify (our ecommerce platform): Shopify Privacy Policy

Google Analytics (to understand customer use): Google Privacy Policy

Opt-out: Google Analytics Opt-out

We may also share information if required by law or legal process.

4. Behavioural Advertising

We use Personal Information to provide targeted advertisements or marketing communications. Learn more here: NAI Overview.

Opt-out options:

Facebook: facebook.com/settings/?tab=ads

Google: google.com/settings/ads/anonymous

Bing: advertise.bingads.microsoft.com

Digital Advertising Alliance: optout.aboutads.info

5. Do Not Track

Please note we do not alter our data collection in response to Do Not Track browser signals.

6. Your Rights (UK & EU Residents)

As a UK or EU resident, you have the right to:

Access the personal data we hold about you

Request correction, updating, or deletion of your personal data

Object to or restrict processing

Withdraw consent (where applicable)

Lodge a complaint with the ICO (Information Commissioner’s Office) if you believe we have not complied with data protection laws

To exercise these rights, contact us using the details below.

Legal basis for processing:
We process your information to fulfil contracts (e.g. product orders) or pursue legitimate business interests.

Please note your data may be transferred outside of the UK or EU (e.g. to Shopify’s servers in Canada and the US). We take appropriate safeguards to ensure compliance with UK GDPR and international data transfer standards.

7. Data Retention

We retain your Order Information for our records unless and until you request its deletion.

8. Minors

The Site is not intended for individuals under the age of 18.

9. Changes

We may update this Privacy Policy from time to time to reflect changes in practices, law, or other operational needs.

10. Contact Us

If you have any questions, concerns, or wish to exercise your rights, please contact us:

By Email: [email protected]
By Post:
Physical Product Publishing
48 Bachelors Walk
Lisburn, County Antrim
Northern Ireland
BT28 1XN

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